Congratulations on finding the partner with whom you want to share the rest of your life. Now, it’s a matter of choosing the right jeweler to furnish the engagement ring that represents how amazing you feel.
We know the process can be overwhelming, especially if you're a first-time buyer. So, here are our years of experience distilled into one article. Fernbaugh’s Jewelers jewelry store in Logansport is happy to share with you what to look for in a quality jeweler--a guide for first-time buyers.
Consider Their Reputation
Research the business. How long has it been in operation? What is its reputation in the community?
For example, we’ve been around since 1933, becoming a local institution. You want a retailer with a similar history so you’ll have confidence that it will still be around years later when you need adjustments or repairs.
Look for Experience
Read the company’s website to learn if their staff has the necessary training and experience. The staff you’ll meet at Fernbaugh’s has around 100 years of combined experience. Also, our craftspeople have specialized university degrees in their field.
Insist on Excellent Customer Service
Many businesses make no secret about focusing almost exclusively on experienced, high-net-worth clientele who are repeat customers. But that may not describe you, so choose a shop that caters to your needs.
If you’re a first-time buyer, you want to go where the staff understands your particular situation. They should want to make you feel comfortable, not intimidated.
We enjoy answering our customers’ questions. We understand that openness is essential to creating solid relationships. It’s one of the reasons we’ve stayed in business for generations.
Ask About Customization
Does the shop offer customization? You may have a unique design you want crafted into a one-of-a-kind ring. If so, you'll need someone knowledgeable who performs that service regularly, like Fernbaugh’s.
We look forward to working with creative people who insist on asserting their individuality with custom designs. We’ll listen to your ideas and help you turn your vision into a reality.
Verify They Offer Repairs
Sooner or later, everything needs repair, so the shop you choose must provide convenient aftercare services. If something goes wrong, will it handle it in-house, or ship your item elsewhere? How much more expensive are out-sourced repairs?
Always Make a First-Hand Visit
The best way to get a feel for a jewelry store is to make a personal visit. How are you treated from the time you enter until the time you leave? Are your questions answered with respect, patience, and clarity?
If you choose a jewelry store with a good reputation, plenty of experience, outstanding customer service, and customization and repair services, you'll get your engagement off to a wonderful start.
Visit us today in Logansport. We'll make you feel welcome, and you'll understand why generations of families have turned to Fernbaugh’s Jewelers for their engagement rings and repair services.
